Contact information

Contact Us

Last Updated: September 12, 2026

Thank you for choosing STZYKUSTOM LLC.

We're here to help with questions about our products, custom orders, shipping, decals, apparel, and your shopping experience.

1. Contact Information

Business Name: STZYKUSTOM LLC

Customer Support Email:
stzykustom@gmail.com

Website:
STZYKUSTOM

For the fastest assistance, please contact us by email.

2. Customer Support

For questions regarding an order, please include your order number whenever possible.

Depending on your question, we may also ask you to provide:

Your name.
Email address used for the order.
Order number.
Product name.
Description of the issue.
Photos or other information related to the order when necessary.

Providing complete information helps us review your request and respond more efficiently.

3. Order Questions

You may contact us regarding:

Order status.
Custom orders.
Product questions.
Decal application questions.
Apparel questions.
Shipping and tracking.
Incorrect or missing items.
Damaged products.
Production or fulfillment issues.
Website questions.
Other questions related to STZYKUSTOM.

4. Custom Orders

For custom orders, please provide as much information as possible when contacting us.

If you are asking about a design or customization, please clearly explain what you need help with.

Customers are responsible for reviewing all customization information before submitting an order.

This includes names, spelling, numbers, colors, sizes, designs, artwork, vehicle information, and other customization details.

5. Response Times

We make reasonable efforts to respond to customer inquiries as soon as possible.

Response times may vary depending on:

Message volume.
Holidays.
Weekends.
Product launches.
Promotions.
Order volume.
The complexity of your request.

Sending multiple messages regarding the same issue may not result in a faster response.

6. Order Changes and Cancellations

If you need to request a change or cancellation, contact us as soon as possible after placing your order.

Because many STZYKUSTOM products are made to order or customized, we cannot guarantee that changes or cancellations will be possible once an order has entered production or shipped.

Once production has started, we may be unable to make changes to the design, size, color, quantity, shipping address, or other order information.

All orders remain subject to our Terms of Service and Return & Refund Policy.

7. Returns and Refunds

STZYKUSTOM follows an all-sales-final policy, except where otherwise required by applicable law.

We do not generally accept returns or provide refunds because of:

A change of mind.
Incorrect size selected by the customer.
Incorrect color selected by the customer.
Incorrect product selected by the customer.
Incorrect customization information submitted by the customer.
Customer-provided spelling errors.
Customer-provided design errors.
Incorrect vehicle information provided by the customer.
Incorrect shipping information provided by the customer.

If STZYKUSTOM makes a verified production or fulfillment error, we may provide a replacement when appropriate.

For complete information, please review our Return & Refund Policy.

8. Shipping Questions

For shipping-related questions, please provide your order number and tracking information when available.

Estimated delivery dates are not guaranteed delivery dates.

Shipping delays may occur because of circumstances outside STZYKUSTOM's control, including carrier delays, weather, holidays, transportation issues, and other circumstances.

For complete information, please review our Shipping Policy.

9. Product Questions

If you have a question about a product before purchasing, we encourage you to contact us before placing your order.

This may include questions about:

Product specifications.
Decal application.
Product materials.
Sizing.
Colors.
Customization.
Intended use.
Product compatibility.

Customers are responsible for reviewing the product description and other available information before purchasing.

10. Privacy Requests

If you have questions about your personal information or would like to exercise a privacy right that may apply to you, please contact:

stzykustom@gmail.com

For additional information regarding how STZYKUSTOM collects, uses, and protects personal information, please review our Privacy Policy.

11. Business Inquiries

For business-related inquiries, partnerships, collaborations, wholesale opportunities, or other business matters, please contact:

stzykustom@gmail.com

Please use a clear subject line and briefly explain the purpose of your inquiry.

12. Website and Technical Issues

If you experience a problem with our website, checkout, account, or another online feature, please contact us at:

stzykustom@gmail.com

When possible, provide a description of the issue and screenshots showing the problem.

Please do not send passwords, payment card numbers, or other sensitive information in screenshots or email messages.

13. Payment Information

For your security, please do not send full credit card numbers, debit card numbers, passwords, security codes, or other sensitive payment information by email.

STZYKUSTOM will not ask you to send your full payment card number or account password by email.

If you have a payment-related question about an order, provide your order number and a general description of the issue instead.

14. Customer Responsibility

Customers are responsible for providing accurate information when placing an order and when contacting STZYKUSTOM.

This includes providing accurate:

Name.
Email address.
Shipping information.
Order information.
Customization information.

STZYKUSTOM is not responsible for problems caused by inaccurate information provided by the customer.

15. Contacting Us About an Existing Order

If you are contacting us about an existing order, please include your order number in your message.

Including your order number helps us locate your order and provide a more efficient response.

If you do not have your order number, provide the email address used when placing the order and as much other information as possible.

16. Communication

By contacting STZYKUSTOM, you agree that we may use the information you provide to respond to your inquiry, provide customer support, address your order, or otherwise communicate with you regarding your request.

Information submitted to us is handled in accordance with our Privacy Policy.

17. No Physical Address Displayed

For privacy and security reasons, STZYKUSTOM does not publicly display a physical business address on this Contact page.

If a physical address is required for a particular legal, regulatory, payment-processing, shipping, or other business purpose, STZYKUSTOM may provide the appropriate information through the applicable process or as required by law.

18. Response and Support Limitations

While we make reasonable efforts to assist customers, contacting STZYKUSTOM does not guarantee that a requested refund, return, cancellation, replacement, order change, or other resolution will be approved.

Customer requests are handled according to our applicable policies and any rights provided by applicable law.