Shipping policy

Shipping Policy

Last Updated: September 12, 2026

STZYKUSTOM LLC ("STZYKUSTOM," "we," "us," or "our") sells decals, stickers, apparel, custom products, and other products through our online store.

This Shipping Policy explains how we process, prepare, and ship orders placed through our website.

By placing an order with STZYKUSTOM, you acknowledge and agree to the terms of this Shipping Policy.

1. Order Processing

Many STZYKUSTOM products are made to order or customized specifically for each customer.

Orders are processed after payment has been successfully received and the order information has been submitted.

Processing time may vary depending on the product, customization, order volume, holidays, promotions, and other circumstances.

Processing time is separate from shipping and delivery time.

We will make reasonable efforts to process orders as quickly as possible. However, processing times are estimates and are not guaranteed unless expressly stated otherwise.

During holidays, sales, promotions, high-volume periods, or unexpected circumstances, orders may require additional processing time.

2. Shipping Time

After an order has been processed, it will be prepared for shipment using the shipping method selected at checkout.

Delivery times depend on the shipping method, destination, and carrier.

Any delivery timeframe shown at checkout is an estimated delivery timeframe and is not a guaranteed delivery date.

Shipping delays may occur due to circumstances outside of STZYKUSTOM's control, including:

Carrier delays.
Weather.
Holidays.
Transportation problems.
High shipping volume.
Incorrect or incomplete addresses.
Natural disasters.
Service interruptions.
Customs delays.
Government actions.
Other circumstances outside our reasonable control.

STZYKUSTOM is not responsible for carrier delays after an order has been shipped.

3. Shipping Methods and Costs

Available shipping methods and shipping costs will be displayed during checkout.

Shipping options may vary depending on:

Shipping destination.
Order size.
Product type.
Package weight.
Shipping carrier.
Availability of shipping services.

The shipping method selected at checkout determines the shipping service used for your order.

Any estimated delivery date provided by the shipping carrier or displayed during checkout is an estimate and is not guaranteed.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping address before completing your purchase.

STZYKUSTOM is not responsible for delays, returned packages, additional shipping charges, or delivery problems caused by an incorrect or incomplete address.

This includes:

Incorrect street addresses.
Missing apartment, unit, or suite numbers.
Incorrect ZIP or postal codes.
Incorrect recipient names.
Other incomplete or incorrect shipping information.

If a package is returned to STZYKUSTOM because an incorrect or incomplete address was provided, additional shipping charges may be required before the package can be shipped again.

5. Changing a Shipping Address

If you notice that your shipping address is incorrect after placing your order, contact us as soon as possible at:

stzykustom@gmail.com

We will make reasonable efforts to update the address if the order has not yet entered production or been shipped.

However, we cannot guarantee that an address change will be possible.

Once an order has entered production or has been shipped, the address generally cannot be changed.

6. Order Changes and Cancellations

Because many STZYKUSTOM products are made to order or customized, orders may enter production shortly after being placed.

If you need to change or cancel an order, contact us as soon as possible.

Email:

stzykustom@gmail.com

A request to change or cancel an order does not guarantee that we will be able to make the requested change.

Once production has started or an order has shipped, changes or cancellations may no longer be possible.

All orders remain subject to our Return & Refund Policy.

7. Tracking Information

When tracking is available, tracking information may be provided after your order has shipped.

Tracking information may take some time to update after the shipping carrier receives the package.

You may use the tracking information provided to monitor the status of your shipment.

STZYKUSTOM is not responsible for delays or temporary inaccuracies in carrier tracking information.

8. Delivered Packages

If the shipping carrier's tracking information states that a package has been delivered, STZYKUSTOM considers the package delivered to the shipping address provided with the order.

If you cannot locate a package marked as delivered, we recommend that you:

Check your mailbox, porch, garage, or other delivery locations.
Check with household members.
Check with neighbors.
Review the carrier's delivery information.
Contact the shipping carrier.

STZYKUSTOM is not responsible for packages that are stolen after confirmed delivery.

We may assist with a carrier investigation when reasonably possible, but a package marked as delivered does not automatically qualify for a refund or replacement.

9. Lost Packages

If your package appears to be lost in transit, contact us at:

stzykustom@gmail.com

Please provide your order number and tracking information when available.

We may assist with contacting the shipping carrier or beginning a carrier investigation.

Shipping investigations may take time because the carrier controls the package after it leaves our facility.

A package that is delayed or believed to be lost does not automatically qualify for a refund.

If the carrier confirms that a package has been lost, STZYKUSTOM may determine an appropriate resolution based on the circumstances and applicable law.